Mental Health First Aid in the Workplace (Level 3 RQF)

Mental Health First Aid in the Workplace (Level 3 RQF) is a regulated, nationally recognised qualification designed to raise awareness of mental health and develop an understanding of how best to support, reassure and signpost colleagues to professional support. Moreover, candidates will develop the knowledge, skills and confidence to promote positive mental health within their workplace, making it an ideal qualification for mental health champions/ first aiders, Human Resources, managers, supervisors and team leaders.

Mental Health is just as important as physical health, yet whilst we know how to take care of our physical health, many people do not know how to support friends, relatives or even colleagues who are experiencing poor mental health by developing a greater understanding of common mental health conditions, as well as how best to support and guide someone to professional help, you can help reduce the stigma associated with mental health in the UK.

 Course Outline

  • Understanding Mental Health and its Importance
  • The Roles and Responsibilities of a Mental Health First Aider in the Workplace
  • Importance of our well-being as a Mental Health First Aider
  • Common mental health conditions include:
    • Characteristics and features
    • Work-related stress
    • Anxiety
    • Eating disorders
    • Depression
    • Post-traumatic stress disorder (PTSD)
    • Obsessive Compulsive Disorder (OCD)
    • Phobias
    • Bipolar
    • Self-harm
    • Psychosis
    • Suicide
  • Promoting positive mental health first aid in the Workplace
    • Best practice for employers
    • Mental health first aid at work action plan
    • Appropriate coping strategies
  • How Employers Can Support Employees in the Workplace
    • Assisting those off work and those returning to work
  • Procedures to support employees who are off work whilst experiencing poor mental health
  • Types of support available both locally and nationally


Mental Health Matter Sign


Learning Outcomes

On completion, delegates will be able to demonstrate an understanding of the course content. We will ensure that delegates understand the importance of maintaining all required standards throughout their tasks and that privacy, dignity, and respect are promoted.

Course Assessment & Certification

The assessment consists of simulated practical assessments. Upon completing the training, learners will be issued a certificate of achievement.


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Important Information


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