Conflict Resolution in the Workplace

Approved by CPD

Our Conflict Resolution in the Workplace course will consider conflict, its impact, and its role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before considering several ways to manage it.

Conflict Resolution in the Workplace is essential. There will always be differences of opinion in every company; if not managed, they can escalate into interpersonal conflict. That is why this must be handled correctly.

Course Modules

  • The Causes and Symptoms of Conflict at Work,
  • Resolving Conflict,
  • The Five Conflict Modes,
  • Using the Modes of Assertiveness,
  • Making Positive Outcomes

Two gazelles with long, twisted horns engaged in a head-to-head battle on a grassy field, dust flying around as they push against each other. Symbolising Conflict Resolution in the Workplace

Conflict Resolution Training Certification

After completing our Conflict Resolution course, you will be emailed a safety training quality assured certificate. This certificate can be used to provide evidence of compliance and auditing.

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