Approved by CPD


As with dignity, privacy is open to interpretation and means different things to different people.

To respect people’s privacy, services must be personalised as much as possible. However, some more general rules around privacy might be:

Personal space for receiving visitors in a hospital or residential care should be available and accessible when needed Staff should be sensitive to matters of gender, culture or religion when undertaking nursing or personal care tasks and basic manners should be fully respected Hospital staff should be careful about how and where they impart confidential or sensitive information to patients, remembering that curtains round a bed are not soundproof
People should not be made to feel embarrassed when receiving care and support.

There are two crucial attributes you must have when working with people in a caring, supportive environment. First, all service users must be treated with dignity and the second crucial attribute is privacy.

The course will start by defining dignity and privacy within the healthcare sector and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your service users, and discuss some of the issues that can arise when dignity and privacy are not respected.

Course Modules

Overview of our Course, Understanding the Principles, Dignity – Good Practice Part 1, Dignity – Good Practice Part 2, Privacy – Good Practice, Self-Care, Overcoming Barriers to Dignity and Privacy.


On successful completion of the course, you will be emailed a safety training quality assured certificate. This can be used to provide evidence for compliance and audit.

This course is approved by CPD as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

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