Introduction to Emotional Intelligence

Approved by CPD

Introduction to Emotional Intelligence will introduce the concept of emotional intelligence and examine how it can be used in ineffective and meaningful ways. It will also discuss the difference between emotional intelligence and IQ and dispel some myths surrounding it. 

Finally, it will highlight the role of emotions in the workplace and provide practical advice, including tips for using emotional intelligence to deal effectively with emotions in situations that can arise.

This is an introduction to Emotional Intelligence for four friends laughing and enjoying a sunny day outdoors. They are standing on a hilltop with a scenic view at golden hour, casting warm light on their casual attire.

Course Modules

  • What is Emotional Intelligence,
  • Understanding and Recognising Emotions,
  • Emotional Intelligence at Work,
  • Tips for Dealing with Emotions at Work.

Introduction to Emotional Intelligence Certification

The assessment is completed with practical simulated evaluations, and learners will be issued a certificate of achievement upon completing the Introduction to Emotional Intelligence training.

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