Business Skills

In House Training

Fully Accredited Training



Approved by CPD

Negotiation simplifies is a primary means of getting what you want from others appropriately.

It’s a back-and-forth communication method designed to achieve an agreement’s desired outcome. It is used when you and the ‘other’ side share some interests, whereas others are opposed.

Our course covers the basics of negotiation, its key stages, skills you can apply to your negotiations, and some practical advice so you can bring all of this together and become a more effective negotiator.

Delegates will leave our course with a critical understanding of negotiation and how to use it effectively to get what they want.

Modules Covered

What is negotiation?

The critical negotiation stages and skills,

Negotiation positions and the negotiation.

You need practical communication skills to clear your intentions and establish boundaries.

Active listening. …

Emotional intelligence. …

Expectation management. …

Patience. …

Adaptability. …

Problem-solving. …

Value creation.

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Learning Outcomes

On completion, delegates will be able to demonstrate a much-improved understanding and awareness of the course content. We will ensure delegates understand the importance of maintaining all required standards throughout their tasks and that privacy, dignity, and respect are maintained throughout.


After successfully completing our course, you will be emailed a safety training quality assured certificate. This certificate can be used to provide evidence for compliance and audit. CPD approves this course conforming to universally accepted Continuous Professional Development (CPD) guidelines.

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We aim to beat any equivalent quote. Please call for our best offers.