Business Skills

In House Training

Fully Accredited Training

Sales Skills

Sales Skills

Approved by CPD

The course will start by providing an overview of the basic rules for salespeople, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

It’ll cover cold calling, including how to prepare, what to say, and how to deal with gatekeepers. It will also walk you through a typical face-to-face meeting.

You’ll learn how to start a meeting, the questions you need to ask your prospect, and practical tips for presentations, including staying relaxed, getting across your main messages, handling questions and using presentation aids.

We’ll also analyse how you can sell by stressing the results prospects can expect if they buy and how best to play to their emotions.

We’ll take a look at the negotiation. We’ll highlight how to avoid it, what to say if you’re drawn into it, how to use your negotiating skills to land the sale and much more.

Course modules

Basic Rules for Sales People, Cold calling, Face-to-face meetings, Rapport building, Sales presentations, Results setting, Handling negotiations, Dealing with objections, and Closing the sale.

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Learning Outcomes

On completion, delegates will be able to demonstrate a much-improved understanding and awareness of the course content. We will ensure delegates understand the importance of maintaining all required standards throughout their tasks and that privacy, dignity, and respect are maintained throughout.


After completing our course, you will be emailed a safety training quality assured certificate. This certificate can be used to provide evidence of compliance and auditing.

CPD approves this course as conforming to universally accepted Continuous Professional Development (CPD) guidelines

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