Challenging Behaviour Awareness

This training Course has been designed for anyone working in the care sector. It teaches how to identify and diffuse difficult and threatening situations involving aggression, intimidation, and many other types of challenging behaviour.

The Programme also shows attendees how to identify the factors that may trigger challenging behaviour and how to manage challenging situations using simple intervention techniques. If required, this course can be coupled with a physical intervention restraint and breakaway techniques session.

Course Outline

  • What constitutes challenging behaviour?
  • Different kinds of challenging behaviour.
  • What might trigger challenging behaviour?
  • Handling challenging situations.
  • Understanding challenging behaviour.

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Learning Outcomes

On completion, delegates will be able to demonstrate an understanding of the course content. We will ensure that delegates understand the importance of maintaining all required standards throughout their tasks and that privacy, dignity, and respect are promoted.

Course Assessment & Certification

This challenging behaviour awareness training takes around 3 hours, and delegates may be expected to engage in several group activities. Our experienced trainers will be on hand to help guide participants through these sessions. The assessment is completed with practical simulated evaluations, and upon successful completion of the training, learners will be issued a certificate of achievement.


We price our courses to compete with any equivalent training quote. Please note geographic restrictions may apply.

Important Information

  • The training venue should be quiet and undisturbed.
  • Staff should not be expected to be on duty.
  • Staff attending should remain for the entire length of the session.
  • Flexible dates: call to book a day that suits you.

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Train the Trainer

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We aim to beat any equivalent quote. Please call for our best offers.