Our course is aimed at staff working in a range of care settings. This course ensures each delegate comes away capable of displaying the principles of good communication and record-keeping in their care environment. Each delegate will also benefit from improved communication skills which also assist with maintaining healthy working relationships.

Outline of Programme

  • What is communication?
  • Effective methods of communication.
  • Models of communication.
  • Communication techniques.
  • The management of communication.
  • Legislation and best practice.
  • Effective record keeping.
  • Keeping records in a care environment.
  • Preventing errors.


The communication and record-keeping awareness training course takes around 2 hours and delegates may be expected to engage in several group activities. Our experienced trainers will be on hand to help guide participants through these sessions and a certificate will be awarded upon completion.


Our courses are competitively priced and we aim to beat any equivalent training quote.

Special Offer

Make a saving by utilising a trainer for the whole day. Any 3, 2-hour courses; or 2, 3-hour courses can be combined for discounts of up to 30%!


Get in touch with Safety Training Ltd

We aim to beat any equivalent quote. Please call for our best offers.