Communication and Record-Keeping Awareness

Communication and Record-Keeping Awareness ensures each delegate can display good communication and record-keeping principles in their care environment.

The session looks at effective methods and models of communication and how they can be used within your workspace.

Course Outline

  • What is Communication and Record Keeping,
  • Effective Methods of Communication,
  • Models of Communication,
  • Communication Techniques,
  • The Management of Communication,
  • Legislation and Best Practice,
  • Effective Record Keeping,
  • Keeping Records in a Care Environment,
  • Preventing Errors

Brown skinned lady with a white top holding a microphone on a Communication and Record-Keeping Awareness training course.

Communication and Record-Keeping Awareness Learning Outcomes

On completion, delegates will be able to demonstrate an understanding of the course content. We will ensure that delegates understand the importance of maintaining all required standards throughout their tasks and that privacy, dignity, and respect are promoted.

Course Assessment & Certification

The assessment consists of simulated practical assessments. Upon successfully completing the training, learners will be issued a certificate of achievement.


We price our courses to compete with any equivalent training quote. Please note geographic restrictions may apply.

Important Information


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We aim to beat any equivalent quote. Please call for our best offers.