Our course is aimed at staff working in a range of care settings. This course ensures each delegate comes away capable of displaying the principles of good communication and record-keeping in their care environment. Each delegate will also benefit from improved communication skills which also assist with maintaining healthy working relationships.
Outline of Programme
- What is communication?
- Effective methods of communication.
- Models of communication.
- Communication techniques.
- The management of communication.
- Legislation and best practice.
- Effective record keeping.
- Keeping records in a care environment.
- Preventing errors.
The communication and record-keeping awareness training course takes around 2 hours and delegates may be expected to engage in several group activities. Our experienced trainers will be on hand to help guide participants through these sessions and a certificate will be awarded upon completion.
Our courses are competitively priced and we aim to beat any equivalent training quote.
Make a saving by utilising a trainer for the whole day. Any 3, 2-hour courses; or 2, 3-hour courses can be combined for discounts of up to 30%!